Is there a guideline as to how many invitations I should order?
For each couple and for every single person you are inviting, you should order one each. For family, you can send just the one card. Please consider ordering extra invitations as contingency measure in the first place, as the minimum order of 20 applies when re-ordering. When printings are involved, the minimum charge applies for each printing.
Can I order two different motifs for invitations?
Yes, you certainly can. The minimum order of 20 cards per motif applies. If you order printing for two motif of different format (one card opening vertically, and the other horizontally), then you will have to order two distinct invitation text printings.
Can you handle RUSH orders?
To request a RUSH order, please click here for more information.
How are orders shipped?
We use a local courier company to ship our orders. Orders shipped outside of Malaysia are usually delivered by UPS/FedEx. Our orders are normally shipped by 'Ground Delivery'. Delivery takes from 3-6 business days.
How long before the wedding should I mail out the invitations to my guests?
Normally, you should mail the invitations to your guests eight to twelve weeks before the wedding date. For oervseas guest, "save the date" announcement cards may have to be sent 6 months in advance.
How to order blank cards?
Blank cards are generally despatched within 1 week after we receive your payment (subject to availability of stock). We shall notify you of the despatched time once the order is placed and payment settled.
How to order Printed cards?
All you have to do is send us an email at raytechnology2001.co.uk This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with the quantity and card code you would like to order with an attachment of the text you wanted to get printed (.PDF or .DOC file). Otherwise, you can use the shopping card on this website to place your order. Please rememebr to mention other details such as save the day card, RSVP card, or any unique print in the word file. We can provide you with colour and jpeg proofs usually within 3 working days. Once you approve the proof, we will need 10 working days to print and despatch the cards. Delivery will take another 7 days.
I would like to make some changes to the design (e. color, adding extra images). Can this be done?
For such request, the costs per card will inflate dramatically and be much too expensive as we need to print them in large quantities to enjoy economy of scale.
I'm running late with my despatching of invitations. How fast can I expect to receive my invitation upon ordering?
Email us right away. We will get back to you as soon as possible with what we can do.
Payment Made?
Currently, we only accept TT transfer to our Public Bank Account. You can still submit using our online shopping cart.
RSVP / Response Card - What replay date should I have on them?
A date about 3 weeks before the wedding date is normally sufficient time. This will enable you sufficient time to make adjustments with your caterers and relevant parties.
Sample cost 100% adjustable?
The total sample order we are charging are 100% adjustable with the bulk order you transact with us i.e. total sample cost will be reduced from your total bulk order bill (exclude shipping cost).
